• RESERVATION CALL: : +66(0) 918 259 955

Frequently asked questions

Frequently asked questions

Why we should trust KL Transport & Travel?

We strive to be the most professional, safe and customer responsive travel team.

We are a team of hospitality professionals who have worked more than 10 years with leading 5 star International hotel groups.

We believe superior quality service is important and we seek to provide a positive travel experience to all our customers with a sense of thai warmth & friendliness.

Who I will contact in case of emergency?

Please contact our, We’re representative, you can reach him on his

Cell Phone: +66 622 437 995

In case we would like to cancel the airport transfer booking/or any booking, what should I do?

Please let us know via e-mail prior 48 hours or 2 business days. 20% of total amount will be charged for any cancellation less than 48 hours or 2 business days., We, KL Transport &Travel hope to serve you in the nearest future.

For airport transfer to the hotel, if I want to pay cash how could I do?

Could you please pay 100% in cash with our driver.

If my flight was delayed ?

No need to worry if your flight is earlier or delayed as our driver will wait for you.


I travel with a baby. Do you provide child seat? How much do you charge for?

Safety is our first priority policy. We will provide 1 child seat for FREE, the extra child seat will be charged 300 Thai Baht/seat.

  • Please fill your baby seat request in the reservation form.


How do I find my driver at Phuket airport ?

You will find our driver standing at the exit holding the board with the Lead Passenger Name. To make it easier to identify, he will be wearing same uniform as in our website.,

In case of emergency please contact

  • International Flight- should use exit of International gate
  • Domestic Flight – Should use exit of Domestic gate


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