• PHUKET LOCAL TIME: :
  • RESERVATION CALL: : +66 622 437 995

Terms and conditions

To Make a Reservation:

For last minute bookings, please call +6694-803-5408 at least 3 hour in advance.

Cancellation:

  • 1day or more before Transfer date = 20% of booking value charged.
  • Less than 24 hrs or No-Show = No refund.

Conditions time of transfer:

  • need to take notice beforehand 8 hours office time for change the time to pick up from Airport and take notice beforehand 5 hours office time for change the time to pick up from Hotel. If after such notice or no notice, it will be no refund or compensation.

Payment:

  • We do not let the driver receive all of payment by cash from customer. The customer must to make online payment partner, PAYSBUY 100% from all the cost of transfer or pay 50% from all the cost of transfer and pay rest by cash with the driver.
  • We accept PayPal or via our online payment partner, PAYSBUY https://www.paysbuy.com/aboutus.aspx.

Requests for changing booking of customer has not paid:

  • For customers are confirm booking and have not paid, but want to change they are booking for following new cost of Promotion on our website.They’re can change to be a new booking with 5% charge from old booking they had confirm before.
  • Reservations can be changed within 5days after confirmation. And can be manipulated and converted it at the office time. ( For booing confirm before payment partner, PAYSBUY )

Vehicle Type:

  • We reserve the right to upgrade the vehicle requested because of availability.An upgrade is considered to be a vehicle of higher value.

Our Price Promise:

  • Our prices,as shown on our site include everything – there are no additional costs.

Our prices include:

  • Fuel
  • Fully comprehensive insurance
  • Road tolls
  • Parking fees
  • All relevant taxes
  • A selected and qualified driver

Vehicle Capacity:

  • Each vehicle type has a maximum number of passengers,for reasons of comfort and safety. Should the number of passengers presented exceed the number stated on the booking/voucher, we reserve the right not to carry the additional passengers.

Our Responsibility:

  • The passenger acknowledges by their acceptance of our terms, that ThaiHappyTourAndTravel.com,its agents and suppliers in providing and making arrangements for transportation and services shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any other company or person providing services included in this transfer.
  • Specifically, ThaiHappyTourAndTravel.com, its agents and suppliers accept no responsibility for any sickness, pilferage, labour disputes, machinery malfunction, government actions, acts of war or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
  • ThaiHappyTourAndTravel.com reserves the right to cancel, change or substitute any service and to decline to accept any passenger at any time for any reason including, without limitation, insufficient number of participants.
  • All transfer details,including itineraries and vouchers are issued subject to the terms and conditions specified by ThaiHappyTourAndTravel.com, its agents and suppliers.
  • We make every effort is made by the company to ensure that vehicles arrive on time. The company shall not be held responsible or liable for any delay that occurs which is beyond our control.
  • ThaiHappyTourAndTravel.com shall not be held responsible or liable for any delays caused by airline or ship operators, passengers missing flight/ship or flight/ship time changes.

Our Price Promise:

  • Our prices,as shown on our site include everything – there are no additional costs.

Vehicle Type:

  • We reserve the right to upgrade the vehicle requested because of availability.An upgrade is considered to be a vehicle of higher value.

Our Price Promise:

  • Our prices,as shown on our site include everything – there are no additional costs.

Our prices include:

  • Fuel
  • Fully comprehensive insurance
  • Road tolls
  • Parking fees
  • All relevant taxes
  • A selected and qualified driver